What It Is
A packout means removing a household's belongings from the affected area, inventorying them, and moving them to secure off-site storage while restoration or rebuild work happens. It protects your belongings from dust, ongoing drying equipment, and further damage, and it gives our crews a clear, safe space to actually do the repair work.
This isn't just "movers with boxes." Every item is documented before it leaves the property, which creates a clear record for you and for your insurance company of what was present and its condition.
What's Included
- Room-by-room inventory of contents before anything is packed
- Photo documentation of items to support insurance records
- Careful packing of furniture, belongings, and valuables
- Transport to secure off-site storage
- Cleaning or restoration of contents where needed, before storage or return
- Coordinated move-back and unpacking once repair work is complete
What to Expect
- Inventory & documentationEvery item leaving the property is logged and photographed before packing begins.
- PackingBelongings are packed using materials appropriate to the item — furniture, electronics, and fragile items are each handled differently.
- Transport to storagePacked contents are moved to secure off-site storage for the duration of the restoration or rebuild.
- Contents cleaningWhere items were affected by smoke, water, or contamination, they’re cleaned before being stored or returned.
- Move-backOnce the space is ready, we coordinate delivery and unpacking so your home is put back together, not just handed back empty.
When to Call
- Repair crews need clear access to a room full of furniture or belongings
- Contents are at risk from ongoing drying equipment or construction dust
- The loss affects most of a home and belongings need to be out of the way for an extended period
- You want a documented inventory of your belongings for insurance purposes
Frequently Asked Questions
What actually happens to my belongings during a packout?
They’re inventoried, photographed, carefully packed, and moved to secure off-site storage until the affected area is safe and ready for them to return.
Are my items insured while they’re in storage?
Coverage arrangements can vary, so it’s worth confirming details with your insurance company and asking us directly about our storage arrangements when you call.
Can I keep some items with me during a packout?
Generally, yes. Tell us which day-to-day items you need to hold onto and we’ll work around that when planning the packout.
How long does a packout take?
It depends on the volume of contents and the size of the home. A single room takes far less time than packing out an entire house, and we’ll give you a realistic estimate once we’ve seen the scope.